1. Agreement to these Terms
These Terms of Service (“Terms”) are an agreement between you and Imp (“Imp,” “we,” “us,” or “our”) governing the Imp mobile application (the “App”), the Imp website (the “Site”), and related support (together, the “Services”). By downloading or using the Services, you agree to these Terms and our Privacy Policy.
If you do not agree, do not use the Services. If you use Imp for an organization, you represent that you have authority to bind that organization.
2. Eligibility
You must be legally able to enter into this agreement. If you are under the age of legal majority where you live, a parent or legal guardian must review and agree to these Terms for you. The Services are not directed to children under 13.
3. What Imp does
Imp lets you encode a message into an emoji on your device and attempt to decode compatible Imp messages. Imp does not promise that a message will remain confidential, arrive unchanged, remain available, or be decodable forever. A recipient can copy, reveal, capture, or redistribute a message.
Imp is not an emergency or high-security communications service. Do not rely on it for emergencies, medical care, legal notices, financial instructions, authentication codes, or situations where failed delivery or disclosure could cause harm.
4. License and acceptable use
Subject to these Terms, Imp grants you a personal, limited, revocable, non-exclusive, non-transferable license to use the App on devices you own or control, as permitted by the applicable app-store usage rules.
You may not:
- use the Services to violate law, infringe rights, threaten, harass, exploit, defraud, or harm another person;
- hide or distribute malware, unlawful material, non-consensual intimate material, child sexual abuse material, or content that facilitates wrongdoing;
- reverse engineer, bypass, disrupt, overload, or probe the Services except where applicable law expressly permits it;
- misrepresent affiliation with Imp or use the Services to impersonate another person;
- use automated means to abuse the Services or interfere with another person’s use.
5. Your content and sharing
You retain your rights in content you create. You are solely responsible for that content, the people you send it to, and having all permissions needed to use and share it. Imp does not claim ownership of message content processed locally by the App.
When you share through a third-party app or service, its terms, policies, technical limits, and moderation rules apply. Imp is not responsible for the acts of recipients or third-party services.
6. Purchases and subscriptions
If Imp offers a paid download, in-app purchase, or subscription, the price and billing period will be shown before purchase. Transactions made through Apple are processed by Apple and are subject to the App Store terms. You can manage Apple subscriptions at apps.apple.com/account/subscriptions and request purchase support through reportaproblem.apple.com.
Deleting the App does not automatically cancel a subscription. Except where law requires otherwise, refunds for App Store transactions are handled by Apple.
7. Imp’s rights
The Services—including the software, visual design, name, logo, and other materials provided by Imp—are owned by Imp or its licensors and protected by intellectual-property laws. These Terms do not grant you rights to our trademarks or to any portion of the Services except for the limited license above.
If you send feedback, you give us permission to use it without restriction or payment, but you do not have to provide feedback.
8. Changes, availability, and termination
We may update, suspend, or discontinue all or part of the Services, including to address security, compatibility, legal, or operational needs. Features may vary by device, operating system, region, or app version.
You may stop using the Services at any time. We may suspend or terminate access if you materially violate these Terms or create risk or legal exposure. Sections that by their nature should survive termination—including ownership, disclaimers, liability limits, and dispute terms—will survive.
9. Disclaimers
To the maximum extent allowed by law, the Services are provided “as is” and “as available.” Imp disclaims all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, quiet enjoyment, accuracy, and availability. We do not warrant that the Services will be uninterrupted, error-free, secure, or compatible with every app, emoji, device, or future operating-system version.
Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you. Nothing in these Terms limits non-waivable consumer rights.
10. Limitation of liability
To the maximum extent allowed by law, Imp and its developer, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profits, goodwill, or business, arising from the Services. Imp’s total liability for all claims relating to the Services will not exceed the greater of the amount you paid Imp for the Services during the 12 months before the claim or US $50.
These limits do not apply where prohibited by law or to liability that cannot legally be limited.
11. Governing law and disputes
These Terms are governed by the laws that apply where the developer is established, without regard to conflict-of-law rules, except that mandatory consumer-protection laws in your country or region continue to apply. Before filing a formal claim, you and Imp agree to try to resolve the dispute by contacting the other party and allowing 30 days for a response. This section does not prevent either party from seeking urgent injunctive relief or using a qualifying small-claims process.
12. Apple App Store terms
If you obtained the App through Apple’s App Store, you acknowledge and agree that:
- these Terms are between you and Imp, not Apple, and Imp is solely responsible for the App and its content;
- your license is non-transferable and permits use on Apple-branded products you own or control as allowed by Apple’s usage rules, including applicable Family Sharing, volume-purchasing, and legacy-contact rules;
- Apple has no obligation to provide maintenance or support for the App;
- if the App fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation;
- Imp, not Apple, is responsible for addressing claims relating to the App, including product-liability, regulatory, consumer-protection, and intellectual-property claims;
- you represent that you are not located in a country subject to a U.S. Government embargo and are not listed on a U.S. Government prohibited or restricted-party list;
- you must comply with applicable third-party terms when using the App; and
- Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.
Apple’s Standard Licensed Application End User License Agreement also applies to the App and is incorporated into these Terms. If these Terms conflict with Apple’s required usage rules or Standard EULA, Apple’s applicable terms control for your App Store use.
13. General terms
These Terms and the Privacy Policy are the entire agreement between you and Imp about the Services, subject to applicable app-store terms. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets.
We may update these Terms. We will post the revised version here and change the effective date. If changes are material, we will provide additional notice where required. Your continued use after the revised Terms take effect means you accept them.
14. Developer contact
Questions, complaints, or claims about the App should be sent to:
Imp
Email: hello.getimp@gmail.com
Support: Imp Support